Knobs / Handles
If for any reason you are not 100% satisfied with your purchase, send us an email and we’ll do whatever we need to get you smiling again. We have a 14 day return policy.
As long as the products are unused and still in good condition it is possible to make a return. The return shipping cost is paid by the customer and you can find the return shipping costs down below.
The returned items must not be sent back as cash on delivery or similar.
Upon receival of the returned items, we will inspect the products and as long as they are in unused condition, we will make a refund of the original debit minus the return shipping cost.
To return your items, please forward your order confirmation to firstname.lastname@example.org and state which products you wish to return.
Prettypegs will then reply with all necessary documents for you to make your return.
Note: Kindly make sure that the products returned will have no signs of usage (marks, dents, felt pads attached, screws or bolts attached, cracks) to not affect your refund amount. Customers are held responsible for any damages for the goods unless the courier states otherwise.
USA & Canada: USD 28
Sweden: SEK 59
Germany, Finland, Netherlands, Baltics, Belgium, Luxembourg & Poland: EUR 12
Czech Republic, Austria & France: EUR 14
Slovakia, Ireland, Italy, Spain, Portugal, Hungary, Slovenia, Croatia, Switzerland, Liechtenstein, Romania & Bulgaria: EUR 16
Israel, Turkey & Iceland: EUR 40
Australia: EUR 50
New Zealand: EUR 55
UK: GBP 20
Puerto Rico: USD 55
Denmark: DKK 49
Norway: NOK 160
Rest of the world: EUR 55
Note: Please make sure that the items are unused and in flawless condition (no signs of usage) since this might affect the refund process. Prettypegs will not refund if products have signs of usage or are defective in any way. Please contact us for any questions.
USA & Canada: USD 60
Sweden: SEK 199
Germany, Finland, Netherlands, Baltics, Belgium, Luxembourg & Poland: EUR 35
Czech Republic, Austria, France, Slovakia, Ireland, Italy, Spain, Portugal, Hungary, Slovenia, Croatia, Switzerland, Liechtenstein, Romania & Bulgaria: EUR 40
Israel, Turkey & Iceland: EUR 60
Australia & New Zealand: EUR 80
UK: GBP 35
Puerto Rico: USD 80
Denmark: DKK 220
Norway: NOK 400
Rest of the world: EUR 80
We usually ship the products within 1-3 business days after placed order. Of course it is ok to cancel your order before it has been processed at the warehouse.
Please contact Prettypegs’s customer service at email@example.com.