TERMS & CONDITIONS
In general - Prettypegs products fit many furniture models and brands. However, Prettypegs do not guarantee that their products will fit all brands, depending on different measurements, materials, sizes etc. Even a few models within the IKEA-series that is stated on Prettypegs website are not suited for replacing its legs. So please make sure your furniture has the right prerequisites before placing your order, since this would not be a cause for refund. However, our customers always have a 14 days return policy.
As with all furniture legs, remember to put on felt pads to protect your floor and be careful when you turn over your furniture not to damage the legs nor the floor! Also remember to make sure your furniture does not require different measured front and back legs since all four pegs have the same height since this would not be a cause for refund. Should there be a damage to your furniture or floor because any of above reasons, Prettypegs takes no responsibility.
To purchase on Prettypegs.com, you have to be at least 18 years old. We keep the right to cancel orders from people stating the wrong personal information and/or have payment remarks. Please review and verify your shipping address on all orders. We are not responsible for orders that do not arrive because an incorrect shipping address (was provided). Your IP number is saved at every order. False orders are reported to the police.
Before confirming the order you have the possibility to choose your type of payment. At present, Prettypegs accepts VISA, Mastercard, American Express and PayPal. When you pay with credit card, the payment is handled by our payment partners Paypal and Prettypegs Payment, powered by Mondido to guarantee secure payments. This is how it works:
- Fill in your contact information.
- Choose you Payment option (PayPal or Prettypegs Payment).
- Choose your credit card type (i.e. Visa, Mastercard), state your card numbers and validation date.
- A control is carried out to make sure that your data is correct and that there is money on your account.
- The money is being transferred to Prettypegs.
- As soon as Prettypegs receives the information that the payment is completed the goods are being prepared to be shipped to the customer.
- To ensure your safety and comfort, we use a secure order form. No external parties will be able to access the information you have provided us.
All products include VAT for EU countries, and exclude VAT for non EU countries.
We guarantee that the items you ordered are flawless by delivery. Should you receive a defect or wrong item you must contact our customer service as soon as possible, and at the latest within 14 days. When we receive your error report we will send you a prepaid return label. Please return the faulty item in the same condition you received it, together with the error report, and we will send you a new item.
Colors and finishes
Actual colors may vary from colors shown on our website as a result of different computer displays or settings. Color nuances could also vary from time to another since the legs are made by hand. We have made every attempt to reduce that risk, but color differences, as well as the size of the pattern are not a cause for a refund. Our estimate metrics in depth and width on our products are approximate . If you wish to receive more exact dimensions, just send us an email and we will do our best to help you out.
Fault during warranty
We guarantee that the items you ordered from us are free from manufacturing errors during a period of 12 months after the purchase. Should there occur a faulty during that time, the customer must contact our customers service as soon as possible. When we receive your error report we will send you a prepaid return label. Please return the faulty item together with the error report, and we will send you a new item.
Changes to website
Prettypegs reserves the rights to:
- Change or remove (temporarily or permanently) the website or any part of it without notice.
- Modify the Products and Services from time to time, for any reason, and without notice, including the right to terminate any Products and Services.
- Change prices and specifications at any time.
- Change these Terms and Conditions at any time.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Prettypegs shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Prettypegs shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Prettypegs shall immediately issue a credit in the amount of the charge.
All copyright, trade marks and all other intellectual property rights in the website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the website are owned by Prettyworks AB.
Personal Information and Cookies
We save our clients’ information to make the ordering process easier for you. We also use the information provided to send you updates and newsletters (of course only from us and only upon your consent to such updates and newsletters). We assure you that we treat this information confidentially and that third part never get access to them. You can choose to opt out whenever you wish to.
Dispute caused on basis of these conditions shall be concluded in the Swedish court of law.