If for any reason you are not 100% satisfied with your purchase, send us an email and we’ll do whatever we need to get you smiling again. We got a 14 days return policy.
A FEW GUIDELINES FOR RETURNS
Prettypegs shall send the customer the relevant confirmation of acceptance of the returned goods by e-mail. The currency exchange rate for the credit shall be the same as the currency exchange rate of the original debit and consequently you shall not lose out in terms of bank interest.
RETURN SHIPPING COST
U.S. / Canada: $20 USD
SWEDEN: 99 SEK
EUROPE: €17 EUR
REST OF THE WORLD: $25 USD
These costs are applied if you choose to return the products with our preferred carrier. As a customer you can choose an optional carrier, if you believe you could beat these above outlined return-shipping costs. But please always contact firstname.lastname@example.org first and let us know that you would like to return your order.
CANCELLATION OF ORDER
We usually ship the products within 1-5 days after placed order. Of course it is ok to cancel your order before it has been shipped. Please contact Prettypegs’s customer service at email@example.com.